Job Description

Willis Automotive

Expected hours: 20-25 per week. There are lunch coverage shifts Monday through Friday 11:00AM-2PM. Afternoon shifts Monday, Wednesday, Thursday from 4:30PM-8PM. Two Saturdays a month 8AM-5PM.

Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests!

Willis Automotive Offers:

• 401k with company match
• Employee discounts at all locations
• Paid training and development on and off-site
• Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more!

Primary Function:

Under the direct supervision of the Executive Office Manager, this position is responsible for greeting customers and answering telephone calls and performing administrative functions. Performs all duties within the objectives, standards, and policies of Willis Automotive.

Duties and Responsibilities:

• Inputs new vehicle invoices in the company software and creates document packets. Regularly maintains current inventory report and "in-transit" report. Receipts all customer payments daily into the company software program.
• Manage the Coffee bar and assist the guest with refreshments and snacks
• Greet guest and direct them to the area or employees they are here to meet
• Answer phones and direct calls throughout the dealership
• Ensures credit cards are cleared out at the end of each day
• Assist the Sales Managers with tasks or projects assigned
• Instruct store staff on proper procedures for locating and utilizing product inventory
• Provides additional support as needed to the Sales Manager and Office Manager.

What we need from you:

• High School Diploma or equivalent required
• At least one year of experience in reception and multi-line telephone experience required
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Office Word, Excel and Outlook required
• Strong attention to detail and ability to multi-task necessary

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